Technology has shaped the way we do business today. Basically, everything is and can be done online. But without a website or Web presence, businesses miss huge opportunities: more business, better engagement with customers, that little thing called ROI.
Here are five reasons why your business needs to be online:
1. Expanded Audience: How else can you reach your new customers without breaking the bank? You might be a local business, but with the internet you can expand your brand as far as you want.
2. Constant Availability: In a world of technology, people want information fast. With a website, customers can learn about your services, products, and business without waiting to contact you during normal business hours. Talk about instant gratification!
3. Established Credibility: More often than not, customers want to do business with companies that have a website. It reassures them that they are doing business with a credible source. Don?t drive customers away ? use a website to strengthen your brand.
4. Gather Information: Online tools make it possible for you to track who and where your customers are. Determine your target audience, find leads and solidify your place in the market, all through the Web.
5. Stay Current: With a website, you can continually update your inventory, maintain accurate business information, share latest news, and answer customer questions. Your business might not be open 24 hours a day, but your website is. What a great benefit to your customers.
Source: http://www.bhavyatechnologies.com/blog/importance-of-online-business-and-website/
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